.png)
Terms and Conditions
Welcome to Gio Experience. Below are the terms and conditions that govern your shopping experience on our website. By making a purchase with us, you agree to comply with and be bound by these terms. Please read them carefully.
**1. Company Information:**.
Gio Experience is a Jewelry Store with more than two years of experience, and one year of e-commerce experience, we offer a wide variety of high quality jewelry at a wonderful affordable price.
**2. Prices and Payments:**.
2.1 The prices of our products are shown in US currency and already include the corresponding taxes.
2.2 Accepted payment methods are debit cards, credit cards and wire transfer. All payments are processed securely through appropriate encryption methods in Mercado Pago.
**3. Shipments:**.
3.1 We ship worldwide at no additional cost. Estimated delivery times are 14 to 21 days, this varies depending on the area and country.
3.2 Shipments are totally free.
**4. Returns and Exchanges:**.
4.1 We accept returns and exchanges within 15 days of receipt of the product, provided the item is in its original, unused condition and packaging intact.
4.1.2 In case the product comes with any defect, photos or video will be requested for proof and an instant refund will be made.
4.2 Shipping costs associated with returns or exchanges are the responsibility of the customer, unless the product has manufacturing defects.
4.3 To initiate the return or exchange process, please contact our customer service team.
4.4 To learn more about the terms and conditions of returns CLICK HERE.
**5. Warranty:**.
5.1 We offer a limited warranty on our products against manufacturing defects. Warranty details are provided with the product or on our website.
5.2 The warranty does not cover damage caused by misuse or normal wear and tear.
**6. Privacy and Security:**.
6.1 We respect your privacy and protect your personal data in accordance with our Privacy Policy.
6.2 We use security measures to protect your information during transmission and storage.
6.3 To learn more about our Privacy and Security terms and conditions.
**7. Changes in Terms and Conditions:**.
7.1 We reserve the right to change these terms at any time. Changes will become effective after they are posted on our website.
7.2 You are advised to periodically review these terms to be aware of any updates.
By making a purchase on Gio Experience, you agree to be bound by these terms and conditions. If you have any questions or concerns, please feel free to contact our customer service team.
Thank you for choosing us for your online jewelry shopping!